# Privacy Policy for Guidoo App
**Last Updated**: December 7, 2025
## 1. Introduction
Guidoo ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application, Guidoo (the "App").
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our App.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy in the App, and you waive the right to receive specific notice of each such change or modification.
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**Authentication & Account Information:**
- Email address
- Password (encrypted)
- Full name
- Phone number
- Profile picture (optional)
- Gender (optional)
**Trip Planning Information:**
- Destination preferences
- Travel dates and duration
- Budget information
- Travel companions information
- Activity preferences and interests
**Payment Information:**
- We do not collect payment information. Future in-app purchases, if any, will be processed through Google Play, which handles all payment data securely.
### 2.2 Information Collected Automatically
**Location Data:**
- Precise GPS location (latitude, longitude) - with your permission
- City/region information
- Location history during app usage
**Device Information:**
- Device type and model
- Operating system version
- Unique device identifiers
- Device settings and preferences
**Usage Data:**
- Pages or features accessed
- Time spent on each page
- Clicks and interactions
- Search queries
- Bookmarked/saved locations
- Trip recommendations viewed
**Analytics Data:**
- Firebase Analytics events
- Crash reports and error logs
- App performance metrics
**Ad-Related Data:**
- Google Mobile Ads SDK data
- Ad impressions and interactions
- User ID for ad serving
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## 3. How We Use Your Information
We use the collected information for the following purposes:
### 3.1 Core App Functionality
- Create and manage your account
- Generate personalized trip recommendations using AI
- Display nearby attractions, hotels, and restaurants
- Show locations on interactive maps
- Save and manage your favorite places
- Maintain your trip history and saved preferences
### 3.2 Communication
- Respond to your inquiries and support requests
- Send service-related announcements
- Notify you about app updates or features
### 3.3 Analytics & Improvement
- Understand how you use the App
- Analyze usage patterns to improve features
- Debug technical issues and fix errors
- Optimize app performance
- Conduct research and statistics
### 3.4 Marketing & Advertising
- Personalize ads based on your interests and location
- Display relevant travel recommendations
- Measure advertising effectiveness
- Create anonymous aggregated reports
### 3.5 Safety & Security
- Prevent fraud and unauthorized access
- Protect against malicious activities
- Comply with legal obligations
- Enforce our Terms of Service
---
## 4. Information Sharing & Disclosure
### 4.1 We Do NOT Share Your Information With:
- Third-party marketers or sales companies
- Data brokers
- Unaffiliated companies for their marketing purposes
- Social media platforms (unless you choose to share)
### 4.2 We MAY Share Your Information With:
**Service Providers:**
- Google (Maps, Analytics, Firebase, Mobile Ads)
- Google Play Services
- Cloud hosting providers
- Analytics and crash reporting services
**Legal Requirements:**
- Law enforcement when legally required
- Court orders or subpoenas
- Government agencies for safety purposes
- When necessary to protect our legal rights
**Business Transfers:**
- In case of merger, acquisition, or sale of assets
- Your information may be transferred as part of that transaction
**Location Data Specifically:**
- Your location is used locally in the app for recommendations
- Location is sent to our servers only to calculate nearby recommendations
- We do not sell or share your location with advertisers
- Google Maps API uses location to display map data
---
## 5. Data Retention
- **Account Data**: Retained while your account is active and for 90 days after deletion
- **Location Data**: Not stored permanently; only used during active session
- **Analytics Data**: Retained for 14 months (Google Analytics standard)
- **Usage History**: Retained for 1 year unless you delete your account
- **Crash/Error Logs**: Retained for 30 days
You can request deletion of all your data by contacting us (see Section 9).
---
## 6. Data Security
### 6.1 Security Measures
We implement industry-standard security measures to protect your information:
- **Encryption in Transit**: All data sent to our servers uses HTTPS encryption
- **Secure Authentication**: Passwords are hashed using secure algorithms
- **Secure Storage**: Sensitive data is encrypted on device storage
- **Firebase Security**: Google Firebase provides enterprise-grade security
- **Regular Security Audits**: We monitor for vulnerabilities
### 6.2 Limitations
While we implement robust security, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of your information. You use the App at your own risk.
---
## 7. Your Privacy Rights
### 7.1 Access & Portability
You have the right to:
- Request a copy of your personal information
- Export your data in a portable format
- Understand how your data is used
### 7.2 Correction & Deletion
You have the right to:
- Correct inaccurate information
- Request deletion of your account and associated data
- Update your profile information anytime
### 7.3 Opt-Out Rights
You can:
- Disable location services in your device settings
- Opt-out of personalized advertising through Google Ads settings
- Disable push notifications
- Delete your account at any time
### 7.4 To Exercise Your Rights
Contact us at the email address in Section 9 with:
- Your account email
- Clear description of your request
- Any supporting documentation
We will respond within 30 days.
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## 8. Children's Privacy
The App is not intended for children under 13 years old. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will immediately delete such information and terminate the child's account.
Parents or guardians who believe their child has provided information to us should contact us immediately.
---
## 9. Third-Party Services
### 9.1 Google Maps
- Provides location services and map displays
- Subject to Google Maps Terms of Service
- Privacy: https://policies.google.com/privacy
### 9.2 Firebase (Google)
- Provides analytics, crash reporting, and authentication
- Subject to Google Privacy Policy
- Privacy: https://policies.google.com/privacy
### 9.3 Google Mobile Ads
- Provides personalized advertising
- Subject to Google Ad Policy
- Privacy: https://policies.google.com/privacy
### 9.4 Third-Party Links
Our App may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review their privacy policies before providing information.
---
## 10. Location Permissions
We request location permission to provide:
- Nearby attraction recommendations
- Distance calculations
- Map-based features
- Geolocation services
**You control location permissions:**
- Grant/deny in app during first use
- Change anytime in phone Settings → Apps → Guidoo → Permissions → Location
- The app will function with limited features if location is denied
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## 11. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
**Email**: housni@guidoo.com
**Developer**: hslecode
**Company**: Guidoo Travel
**Address**: Morocco
We will respond to your inquiry within 30 days.
---
## 12. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):
- Right to know what personal information is collected
- Right to know whether your personal information is sold or disclosed
- Right to delete personal information collected from you
- Right to opt-out of the sale of your personal information
- Right to non-discrimination for exercising your rights
To exercise these rights, contact us using the information in Section 11.
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## 13. European Privacy Rights (GDPR)
If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR):
- Right of access to your personal data
- Right to rectification of inaccurate data
- Right to erasure ("right to be forgotten")
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Rights related to automated decision-making
To exercise these rights, contact us using the information in Section 11.
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## 14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The "Last Updated" date at the top indicates when it was last revised.
**Your continued use of the App following the posting of a revised Privacy Policy means that you accept and agree to the changes.**
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## 15. Disclaimer
This Privacy Policy is provided as-is. We make no warranties regarding the privacy or security of your information, except as expressly stated in this policy. Your use of the App is at your own risk.
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**Version**: 1.0
**Effective Date**: December 7, 2025
**Last Updated**: December 7, 2025
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*This Privacy Policy is legally binding. By downloading and using Guidoo, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy.*
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