Privacy Policy for Oudad

Last Updated: June 12, 2026

Privacy Policy

Welcome to Oudad ("we," "our," or "us"). Your privacy is important to us. This Privacy Policy explains how Oudad collects, uses, stores, and protects your information when you use our mobile application and related services.

By using Oudad, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide

Depending on how you use the app, we may collect:

  • Name
  • Email address
  • Profile information
  • Language preferences
  • Account credentials (if applicable)
  • Content you voluntarily submit through forms or feedback

Location Information

With your permission, Oudad may access your device's location to:

  • Display nearby monuments and experiences
  • Show your position on the interactive map
  • Enable location-based quests and recommendations

You can disable location permissions at any time through your device settings, though some features may become unavailable.

Device Information

We may automatically collect technical information such as:

  • Device model
  • Operating system version
  • App version
  • Unique device identifiers
  • Crash reports
  • Diagnostic information

Usage Data

We may collect information about how you interact with the app, including:

  • Pages viewed
  • Features used
  • Search queries
  • Completed quests
  • Time spent within the application

2. How We Use Your Information

We use collected information to:

  • Provide and maintain the Oudad service
  • Display relevant monuments and experiences
  • Improve app functionality and performance
  • Personalize your experience
  • Respond to customer support requests
  • Detect fraud, abuse, or security issues
  • Comply with legal obligations

3. Audio Guides and Content

Oudad provides educational and cultural content, including audio guides and descriptions of monuments and experiences. Your interaction with this content may be used to improve recommendations and user experience.

4. Sharing of Information

We do not sell your personal information.

We may share information only in limited circumstances:

  • With service providers that help operate the app
  • When required by law or legal process
  • To protect the safety, rights, or property of users or the public
  • In connection with a merger, acquisition, or business transfer

5. Data Storage and Security

We implement reasonable technical and organizational measures designed to protect your information against unauthorized access, loss, misuse, or disclosure.

However, no method of electronic storage or transmission over the internet can be guaranteed to be completely secure.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes
  • Enforce our agreements

When information is no longer needed, we take reasonable steps to delete or anonymize it.

7. Your Rights

Depending on applicable law, you may have rights to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your data
  • Object to or restrict certain processing
  • Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the information below.

8. Children's Privacy

Oudad is not directed to children under the age required by applicable law to consent independently to data processing. We do not knowingly collect personal information from young children without appropriate authorization where required.

If you believe a child has provided personal information inappropriately, please contact us so we can review and address the situation.

9. Third-Party Services

The app may rely on third-party services such as:

  • Mapping providers
  • Cloud hosting providers
  • Analytics services
  • Authentication providers
  • Payment processors (where applicable)

These third parties operate under their own privacy policies.

10. International Data Transfers

Your information may be processed or stored in countries other than your own. Where required, we take appropriate measures to help protect personal information transferred across borders.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The revised version will be indicated by an updated "Last Updated" date. Continued use of Oudad after changes become effective constitutes acceptance of the revised policy.

12. Contact Us

If you have questions or requests regarding this Privacy Policy or your personal information, please contact:

  • Email: privacy@oudad.app
  • Website: https://oudad.app

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